Today Wayne Turmel talks about something that makes him cranky- reward and recognition. Author Chester Elton joins him to talk about his book, “The Carrot Principle”. We also discuss the worst Reward and Recognition program in history and “How to Create and
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Chester Elton looks like he’s having more fun than the rest of us….
Show Notes
0:00 Welcome to the show and a topic I’m notoriously bad at (apologies to all who’ve worked for me in the past)- reward and recognition. Chester came to us through both Vince Thompson (hear his interview here) and Adrian Gostick (hear HIS interview here). We dedicate this episode to the worst reward and recognition program ever. No matter how bad your company’s is… it didn’t start the Trojan War.
3:20 The quote of the week is from Ovid….. nothing but the dresscode has changed since Roman times…
4:15 Welcome Chester Elton, author of “The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent and Accelerate Performance”. The idea of course involves the carrot and the stick…. pretty much every culture understands that analogy.
6:00 Why do so many companies do this so badly? I know I do it badly but they’re supposed to be smarter than me. The problem is that general praise does nothing useful, specificity is the important factor.
9:16 Okay, full disclosure (and it’s unfair to blame my mother) but i’m really bad at this. I’m happy to praise big things, but basic competence is the expectation. Right? Apparently i’m an idiot.
13:30 Most of us manage the way we like to be managed but maybe demotivates other people. Things like giving the same reward to everyone, for example. For an opposite take on some of these opinions take a listen to Charlie Jacobs’ interview on Management Rewired
20:07 The more employers pour into employee engagement programs, the more obvious it is that they’re doing a lot of little things to kill engagement. It’s amazing how much pride in your company is critical to engagement. What are you doing to make your employees proud of their workplace?
25:27 How can middle managers do this when the larger organization doesn’t support your efforts? Hands up all those who’ve ever felt this way? Is pizza really THAT expensive?
Charlie’s Resources
Thanks.com for free and cheap rewards
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