Remote Teams Videos
The Cranky Middle Manager Show #216 Creating a Sense of WE Judith Glaser
from TPN :: The Cranky Middle Manager Show on November 21, 2009
Duration: 1979
Duration: 1979
Wayne Turmel welcomes Judith Glaser back to the fold. She s all about creating WE, a sense of togetherness and team. Also we talk about her new book, Moses, Shakespeare and all kinds of management foolishness. Plus there s a new Greatwebmeetings site with classes you can sign up for starting the first of the year. Judith Glaser is back for yet more Crankiness. You can hear her first conversation here and the second one here. Don t forget to check out www.greatwebmeetings.com and www.crankymiddlemanager.com while you re surfing around. Show Notes 0:00 Welcome to the show one and all. Today we are talking the soft stuff of management- getting people to come together so we dedicate this show to someone who did that well, but could have used some hard process skills- Moses. 2:46 The quote of the week is from Shakespeare s Winter s Tale- who knew he would be able to say something that would apply to virtual teams 500 years later? This guy was good. 4:30 Welcome Judith Glaser back to the show to talk about 42 Rules for Creating WE . Silly me, I thought I knew what WE meant .. 8:00 True WE is all the unwritten stuff, the beliefs and unexamined assumptions that are always there and often cause trouble. She gives us a case study that tells the tale. 11:15 I call a halt to the consultant speak and get some firm definitions. She s up to the task. A great example of how assumptions can upset WE. The killer is to have the conversation about assumptions. We also define the elephant in the room . 15:30 Do we make it okay to challenge assumptions? We delve down into the brain science behind fear and rejection. My mother overestimated sticks and stones and underestimated words. 17:40 Leadership is more than the standard vision of a single person leading from the front. I refer to a Management Issues article I wrote on the topic (shameless plug). 19:30 One of the rules is To be Selfless You Have to be Selfish . That includes standing up for yourself. 24:05 Another is the very mushy-sounding Live in Your Heart Zone . Basically you can t just rely on logic. Managing from the Reptilian Brain is a problem. I also learn more about the chemistry of the heart. Judith s Resources Check out her Institute
also in: Business Careers Cranky Middle Manager Education General Judith glaser Leadership Management Management Marketing Performance Podcast Remote teams Teamwork Training Wayne turmel
The Cranky Middle Manager Show # 213 The Lazy Project Manager- Peter Taylor
from TPN :: The Cranky Middle Manager Show on October 30, 2009
Duration: 1686
Duration: 1686
Today the Cranky Middle Manager talks to the Lazy Project Manager and between them actually get something done! Peter Taylor joins us to talk project management efficiency, we look at a Roman Caesar who talked a good game and a Greek engineer. Such a classy show . Peter Taylor, the Lazy Project Manager. This was the first picture I found, couldn t be bothered to look any further. Probably an example of bad laziness but what are you gonna do? Show Notes 0:00 Thanks for stopping by the show. Today we are talking laziness. There s good laziness and bad laziness and a man who knew the difference was Archimedes .who did NOT invent the lever but did figure out how to get the job done right the first time. Something to be said for that. 3:15 The quote of the week is from Marcus Aurelius whose work I really like even though he didn t really walk it like he talked it. At some point just reading and claiming to do research is really being lazy (bad lazy) so get on with it already! 4:14 Welcome Peter Taylor, the Lazy Project Manager to the show. Project Management is one of the 4 Disciplines of Highly Effective, Leadership Exhibiting, Project Nailing, Cheese Moving Managers. Can you be lazy and still get the job done? Well according to Peter (And Robert Heinlein) laziness is responsible for most of the progress in the world. Here s another guy who understood that the lazy and smart make the best leaders: Field Marshal von Moltke 8:51 Delegation is hard and it s a discipline to be learned. Sometimes we get dragged in to do the job but mostly we need to know the boundaries. Give yourself space and time close the door on occasion and give yourself time to THINK. 10:24 This is probably the only management concept ever inspired by Monty Python s Anne Elk character. Does this show have a dinosaur fetish? Check out Wally Bock and his Dinosaur Egg Theory. 12:24 Projects are thick at the beginning and end, thin in the middle. Trust me, this makes sense, but how you start is vital to how you finish. You can t get lazy yet and you don t want to finish lazy. Lots of time to read the paper in the middle. 14:44 A special bonus dinosaur theory: You don t want to carry a dinosaur, you want to ride it. And if you can t do that, then eat it. When you have to establish your leadership of a project, don t be afraid to look like it. Dress for success. 17:00 Yeah, I know but communication is important and listen to this: 70% of your time on a project is spent communicating and there s a difference between communication and reports. Lots of reports don t communicate much of anything. 20:55 The other thick part of a project is at the end- you have to finish strong. Debriefs and consultation with stake holders is really important to making sure the next project goes well. 24:24 Peter s Resources Hey you can also hear John Warshawsky s Cranky Interview Here
also in: Business Careers Cranky Cranky Middle Manager Development Education General Lazy Project Manager Leadership Management Management Marketing Manager Middle Peter Taylor Podcast Productivity Project management Remote teams Show Time management Training Wayne turmel
The Cranky Middle Manager Show #212 Awesomely Simple with John Spence
from TPN :: The Cranky Middle Manager Show on October 24, 2009
Duration: 1754
Duration: 1754
Today Wayne Turmel talks to author John Spence about his book Awesomely Simple- Essential Business Strategies for tiurning Ideas Into Action . We also look at austrian philosophers and cavalry generals with a fear of horses. All just another day at the virtual office .. John Spence joins us to talk about his new book, how to tell when you re ready to start a business and why he s the human Cliff Notes guy. Show Notes 0:00 Welcome in whatever language you choose, pull up a rolling chair and make yourself at home. This is a darn fine edition of the show, which we dedicate to Col Benjamin Grierson a grand example to middle managers who didn t have the advantages of family connections or the right schools, took the lousy projects and still managed to have fine careers. 3:13 The quote of the week is from Ludwig Wittgenstein. The simple is often hiding in plain sight, or we pretend it is so we don t have to do what we know we should. 3:45 A shameless commercial for www.greatwebmeetings.com. check out all the free resources as well as our Course Offerings. Tell the training people at your company about us, no matter where you are in the world. 4:55 Welcome John Spence to the show so what s the difference between simple and easy? Simple is easy to UNDERSTAND but that doesn t mean the DOING isn t going to be a real bear. 6:45 Business owners constantly claim they want their employees and managers to have an ownership mentality. We expose one or two basic flaws with that approach. 9:00 How is having a vivid vision different than having a fancy vision statement? Can you state it simply? Do you know what it means? After 200 shows my tolerance for consultant speak is about zero so I hold his feet to the fire. 13:15 It s not every show that will quote Charlie Daniels and Steven Covey in the same conversation, but that s why you listen to us .what s the difference between having a sense of urgency and losing sense of what s important instead of urgent? Oh, and I finally tell a story that has changed my training and speaking career, not to mention how I tackle emergencies. 21:00 John is the Executive in Residence at the University of Central Florida s Technology Incubator. How do you know if you should stay gainfully employed and what s the litmus test for going out on your own? Here s the answer: How do you feel Monday morning? How obsessed are you with your idea and where you want to go? John s Resources Joe Calloway Readitfor.me Alltop.com Change This Manifesto
also in: Awesomely Simple Business Career Careers Cranky Cranky Middle Manager Development Education General John Spence Leadership Management Management Marketing Manager Middle Middle manager Podcast Productivity Remote teams Show Training Wayne turmel Workplace
The Cranky Middle Manager Show #202 Remote Teams and Cultures with Anil Saxena
from TPN :: The Cranky Middle Manager Show on August 03, 2009
Duration: 1903
Duration: 1903
Today Wayne Turmel talks to Anil Saxena of Cube 214 about building trust with virtual teams, and how to work cross-culturally without starting a war. Speaking of which, we salute the guy from Glory and take 2100 year old motherly advice. Quit pouting and listen up. SHOW NOTES o:oo Welcome to the Oasis that is The Cranky Middle Manager Show. If you read my latest BNET article, you know that remote teams and the home office don t always get along. That s what we re going to look at today. it s even harder when the home office is somewhere in another country and you don t know what they re thinking. We salute a couple of listeners and the guy Matthew Broderick played in the movie Glory. We can only assume that Colonel Robert Gould Shaw understood cross cultural communication better than most. 4:14 The quote of the week is from 150 BC (or BCE). Quit pouting and do it happily. Your mother said it, but it was first said by Terence in his lovely poem, The Self Tormentor which so much classier in Latin. 5:00 We are talking today to Anil Saxena about managing remotely and cross cultural problems which we ll get to. Anil has 6 rules for managing virtually: - Building a strong team starts with you - Creating a high performance team takes planning -Build a sense of “we” - also in: Anil Saxena Audio Business Careers Cranky Middle Manager Cross culture Education Manage Management Management Marketing Podcast Remote teams Teamwork Training Virtual Wayne turmel
The Cranky Middle Manager Show #188 Undress for Success- Kate Lister
from TPN :: The Cranky Middle Manager Show on April 18, 2009
Duration: 1851
Duration: 1851
Today Wayne Turmel talks about how telecommuting and telework has changed the role of the middle manager with Kate Lister, co-author of Undress for Success- The Naked Truth About Making Money At Home. Oh and Marcel Proust and Ethiopian Falashas get a mention too. The usual eclectic mess that is this podcast. Author Kate Lister emerges from her teleworking hibernation long enough for this picture. She saw her shadow so it s 6 more weeks of project work. Show Notes 0:00 Welcome to the show. Misery loves company, we ll provide the love and the company, your misery is your responsibility. Today we talk Teleworking with Kate Lister, and since distance makes communication tough even when you try to do what you should, we present as proof, Menelik I, king of the Falashas, Emperor of Ethiopia and more Jewish than many Jews if separated by time and distance. 3:00 I bring you the quote of the week from Marcel Proust, which I shouldn t have done since no one can give you wisdom, you have to get it on your own. 4:14 Today we re talking to Kate Lister, co author of Undress for Success. How is working from home making things easier or more difficult for managers and companies? Well the world is changing and US companies could save over half a BILLION dollars a year if more people teleworked. How do you determine whether your job could be done at home? 6:54 Federal employees in the US are mandated now to work at home if they can which is no big surprise, a lot of them have been phoning it in for years .. the cost of setting up a telecommuter can be $300-$2500 dollars versus the costs of keeping an office for them. 10:30 If you re not crazy about the idea of being out of the office, here s a question for you- Do you see your boss everyday now? Probably not. There are real concerns though. What are the things companies and individuals need to think about. Fundamental to this is very precise metrics for success. Once you ve set the metrics, get the heck out of their way. 14:00 Home Shopping Network learned they can increase customer satisfaction and reduce turnover by having people work from home. 15:50 Okay, if you are a people person, it s hard to work from home. Kate is a nice person but apparently highly anti-social . some of us need to get out of our 4 walls. MySQL is an amazing example of the entire company working remotely. I also feel better about going to Caribou Coffee just to sip coffee and stare at my laptop even though that s what I do at home. I m still around people. 21:40 Developing a routine is important. What works for you works for you. I need to put on my big boy clothes . others don t. You also need to manage the family- Kate tells a story about a mom and a tiara that will leave some serious scars on those kids. 23:48 The dark side of working from home is overworking. How do you set limits and what s the role of the manager in helping their people set limits that make sense, even while benefitting from the extra work? And what are the legalities? 27:40 It takes planning for a company to put together a teleworking program. Security is frequently over-analyzed but it s important . remember, if you re a moron at work, you re not going to get smarter working from home. Kate s Resources Her book Her website check it out Managing Telework by Jack Nilles Free Agent Nation Daniel Pink The Future of Work- Thomas Malone Don t let the weasels get you down!
also in: General Podcast Business Careers Management Marketing Education Training Audio Cranky Middle Manager Kate lister Management Middle manager Remote teams Telecommuting Telework Undress for success Wayne turmel
The Cranky Middle Manager Show #185 Building Trust Remotely with John Blackwell
from TPN :: The Cranky Middle Manager Show on March 25, 2009
Duration: 1958
Duration: 1958
Today Wayne Turmel talk about building trust in remote teams with John Blackwell. Plus we learn it takes a lot of trust to swap camels for horses and there s still time to take part in our webinar workshop. John Blackwell, international man of mystery Don t forget our webinar workshop: How to Create and Manage Remote Teams For more information click the links below: For March 30th, 2009 Europe and North America click here For March 31st, India, Asia and Australia click here Show Notes 0:00 Welcome to show 185. Today we re talking about building trust and connections with your remote team. Our poster child is Hapargus, takes a lot of trust to trade horses for camels, especially when your peers think you re the enemy. 3:22 Another (and final) shameless plug for our webinar on How to Create and Manage Remote Teams. Check us out, the links are above. 4:00 The quote of the week is from Cardinal De Retz. If you can t trust yourself, how are you going to trust your team- and trust me they re probably better at this than you are so let it go. 4:50 Welcome back John Blackwell. Okay, I apologize for the quality of the call, blame Skype and get off my back. (hear John s other CMM interviews by clicking here and the second show here. The economy has only sped up our working remotely and virtually.Some good research here. We will be spending less than 5% of our time on the same project in the same place as the rest of our colleagues. 10:20 John and i disagree on the definition of remote and virtual team but that doesn t make me right. In a perfect world, it s all about incenting, inspiring and creating connections with people you don t see very often if at all. It s all about what he calls trust-based workplaces . Trust is composed of 3 components: The capacity to trust The perception of competence (yours and theirs) The perception of intentions 14:30 We say we trust our team, but do we manage them like we really do trust them? If you need to check in on them, you might be fundamentally insecure okay, so I m fundamentally insecure. I confess. But don t we sometimes have to check in without checking up on them? 19:20 How are companies helping build trust between team members who might not know each other as well as you know them. You ve got to tap into social networking and other ways of sharing information. Those darned Gen Y kids do it better than most older folks. 23:20 How can we ensure that our intentions are clear and people are onboard with them? Do big companies get it or are they still preaching out of date concepts like management by walking around when it s a long walk to Bangalore? Here are some of the mistakes companies make. 28:00 The obligatory Google management story but could YOU pass this test? Would you include your family on your 360 review? God forbid .. Check out John s research library. Lots of good stuff here. Don t forget our latest Cranky Book: 125 Quotes for Whacking Weasels, Centuries of Wisdom, Motivation and Snappy Comebacks From the Cranky Middle Manager Show not to mention our latest book available on Amazon:
also in: Audio Business Careers Cranky Middle Manager Distance Education General John Blackwell Leadership Manage Management Management Marketing Podcast Remote teams Training Wayne turmel Webinar