Rackspace Videos
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Author: rackspace Added: Fri, 20 Jun 2008 16:16:27 -0800 Duration: 133Video of Rackspace's 2nd Annual Green Day

I have mentioned many times that I have an Exchange account that is hosted through Rackspace. I'm very happy with it. There are times, however, when Exchange isn't too happy and I don't have the right troubleshooting tools. Thankfully, the people over at SolarWinds live for making network tools to help people like me. They have released a new piece of freeware that is a desktop dashboard that continuously monitors Microsoft Exchange servers to deliver real-time insight into Exchange services, mail queue sizes, and host server health. Author: lockergnome Keywords: video help information pirillo blog gadgets exchange rackspace email developer solarwinds Added: June 19, 2008

http://live.pirillo.com - I have mentioned many times that I have an Exchange account that is hosted through Rackspace. I'm very happy with it. There are times, however, when Exchange isn't too happy and I don't have the right troubleshooting tools. Thankfully, the people over at SolarWinds live for making network tools to help people like me. Blog post: http://chris.pirillo.com/2008/06/19/free-exchange-monitor-tool/ Author: lockergnome Keywords: video help information pirillo blog gadgets exchange rackspace email developer solarwinds Added: June 18, 2008

Author: rackspace Added: Thu, 13 Mar 2008 15:46:18 -0800 Duration: 3498At the Customer Service is the New Marketing summit, we had an excellent panel on the subject of Scaling Customer Service, with Heather Champ from Flickr, Frederick Mendler from Rackspace, Pratap Penumalli from Google, Ross Mayfield from Socialtext, and moderated by Marc Hedlund of Wesabe.

http://live.pirillo.com - I've been using Microsoft Outlook for about 9 years now. It's an excellent personal information manager... from mail, to tasks and notes, to the calendar. Here is Lisa's list of reasons why she uses Outlook, as well.

We are just now recovering from a massive power outage at Rackspace s Dallas (DFW) data center where all of our Laughing Squid Web Hosting servers are located, including the one that hosts this blog. A truck hit one of their transformers, causing damage, which compromised the power of the data center, specifically the cooling system. Our servers were pro-actively shut down in order to prevent overheating while the power was restored. Total downtime was approximately two hours. While we were offline, I was posting updates over on our hosting status blog, which is hosted on wordpress.com. Overall Rackspace handled the situation well, but one of my main complaints is their lack of a public status page or blog, which would have been very useful when conveying information to our customers. Rackspace posted an update on their customer portal an hour into the outage, but up until that point I had to rely on Twitter updates and blog posts for information on the downtime. Special thanks goes out to the Laughing Squid support team for going the extra mile during this unfortunate situation. This is the first time we have had power outage like this in the 9 years that we have been in hosting (8 of which at Rackspace). UPDATE 1: I ve been tracking coverage of this issue over on our status blog and there is a Techmeme thread currently developing. UPDATE 2: 37signals is hosted at the DFW data center and was down as well. UPDATE 3: Rackspace has posted an update on their two recent power outages. We cannot promise that hardware won t break, that software won t fail or that we will always be perfect. What we can promise is that if something goes wrong we will rise to the occasion, take action, resolve the issue and accept responsibility. UPDATE 4: I just had a great conversation with Rackspace chairman Graham Weston and co-founder Pat Condon about the power outage, discussing details on how it happened and what they are doing to try and prevent it in the future. They agree with me about the need to provide information on data center issues much faster and I think I ve even talked them into setting up a status blog. UPDATE 5: We have some great neighbors at Rackspace, Threadless was down too. UPDATE 6: The Technology section of The New York Times is currently linking to our status blog coverage on the power outage. photo via PBwiki Blog Related PostsRackspacePower Outages In San Francisco Bring Down Major WebsitesLaughing Squid in ChinaMy Blog Has Fallen and It Can t Get UpLaughing Squid: Decade 2 Poster by Brian McCarty

http://live.pirillo.com - In the years I've been online, I have used many different hosting providers. When I was looking to start working in an Exchange environment, I asked for recommendations from friends. The answer was unanimous... and I'm happy with my decision to go with Rackspace.

The hosting super fan wonders why the world thinks he's so obsessed with Rackspace hosting in this 2-minute digital short.