Cranky Middle Manager Videos
The CrankyMiddle Manager Show #214 Inner Productivity with Chris Edgar
from TPN :: The Cranky Middle Manager Show on November 07, 2009
Duration: 1834
Duration: 1834
Today Wayne Turmel talks to Christopher Edgar, author of Inner Productivity: A Mindful Approach to Efficiency and Enjoyment in Your Work . I also try to spit out a couple of words of Mandarin, we salute a prolific writer who couldn t pass a simple test, and quote Robert Browning. Not a bad day s work. Chris Edgar looking mindful. Show Notes 0:00 Welcome to the show and a big ni hao to our friends in China. I have no idea how or why, but our audience has grown a lot there and it s now our second biggest audience. Anyway today we are talking productivity and mindfulness. As a result, we dedicate this show to the prolific Feng Meng Lung who wrote productively yet couldn t pass his civil service exams which suggests his head wasn t really in the game. Do you procrastinate? This is the show for you because the problem is all in your mind. 3:00 The quote of the week is from Robert Browning. Do you know your search? 4:34 Welcome to Chris Edgar. This show treads some lines we don t normally tread but as Dr Phil would say you know what you should be doing and how s that working for ya? What does he mean by mindfulness and it has an awful lot to do with procrastination because we love to get distracted and aren t always hip to why. 7:24 Many of us know the systems and have every tool we need to get the work done, so why is procrastination such a problem? The problem is a wandering mind. He comes from the legal profession which would seem an odd path to trod for someone in this field. 11:57 This isn t about religion, but about practice and exercise. A lot of people have a knee-jerk reaction to meditation or other touchy feely ideas but the benefits are real. 12:50 It s important to understand the difference between Response and Reaction. Reaction is automatic and unconscious. Response is how we CHOOSE to respond to the stimulus. Misery (or procrastinating) is optional.The trick is to slow down and find out WHY you re feeling like procrastinating. 15:30 A practical example of how this works . 17:00 What s the difference between INTENTION and ATTENTION? Attention is putting our mental focus on something. Intention is taking a big-picture view of what we re trying to achieve. You can put a lot of attention into playing Solitaire on the computer but are you achieving your Intention? 20:00 Being mindful can be as simple as askingAdd New Post ‹ TPN :: The Cranky Middle Manager Show — WordPress yourself why am I doing what I m doing right now? . Physical symptoms can be a sign we ought to ask those questions. Tension, discomfort and stomach pain are all clues. 23:00 What is breathing through a situation? You think by now I d know what breathing is. 25:00 Chris takes us through a couple of simple mindfulness exercises. When you re thinking about NOW you can t think about anything else. CHRIS RESOURCES
also in: Audio Business Careers Christopher Edgar Communication Cranky Middle Manager Education Inner productivity Leadership Management Management Marketing Middle management Middle manager Performance Podcast Procrastination Productivity Training Wayne turmel Workplace
The Cranky Middle Manager Show # 213 The Lazy Project Manager- Peter Taylor
from TPN :: The Cranky Middle Manager Show on October 30, 2009
Duration: 1686
Duration: 1686
Today the Cranky Middle Manager talks to the Lazy Project Manager and between them actually get something done! Peter Taylor joins us to talk project management efficiency, we look at a Roman Caesar who talked a good game and a Greek engineer. Such a classy show . Peter Taylor, the Lazy Project Manager. This was the first picture I found, couldn t be bothered to look any further. Probably an example of bad laziness but what are you gonna do? Show Notes 0:00 Thanks for stopping by the show. Today we are talking laziness. There s good laziness and bad laziness and a man who knew the difference was Archimedes .who did NOT invent the lever but did figure out how to get the job done right the first time. Something to be said for that. 3:15 The quote of the week is from Marcus Aurelius whose work I really like even though he didn t really walk it like he talked it. At some point just reading and claiming to do research is really being lazy (bad lazy) so get on with it already! 4:14 Welcome Peter Taylor, the Lazy Project Manager to the show. Project Management is one of the 4 Disciplines of Highly Effective, Leadership Exhibiting, Project Nailing, Cheese Moving Managers. Can you be lazy and still get the job done? Well according to Peter (And Robert Heinlein) laziness is responsible for most of the progress in the world. Here s another guy who understood that the lazy and smart make the best leaders: Field Marshal von Moltke 8:51 Delegation is hard and it s a discipline to be learned. Sometimes we get dragged in to do the job but mostly we need to know the boundaries. Give yourself space and time close the door on occasion and give yourself time to THINK. 10:24 This is probably the only management concept ever inspired by Monty Python s Anne Elk character. Does this show have a dinosaur fetish? Check out Wally Bock and his Dinosaur Egg Theory. 12:24 Projects are thick at the beginning and end, thin in the middle. Trust me, this makes sense, but how you start is vital to how you finish. You can t get lazy yet and you don t want to finish lazy. Lots of time to read the paper in the middle. 14:44 A special bonus dinosaur theory: You don t want to carry a dinosaur, you want to ride it. And if you can t do that, then eat it. When you have to establish your leadership of a project, don t be afraid to look like it. Dress for success. 17:00 Yeah, I know but communication is important and listen to this: 70% of your time on a project is spent communicating and there s a difference between communication and reports. Lots of reports don t communicate much of anything. 20:55 The other thick part of a project is at the end- you have to finish strong. Debriefs and consultation with stake holders is really important to making sure the next project goes well. 24:24 Peter s Resources Hey you can also hear John Warshawsky s Cranky Interview Here
also in: Business Careers Cranky Cranky Middle Manager Development Education General Lazy Project Manager Leadership Management Management Marketing Manager Middle Peter Taylor Podcast Productivity Project management Remote teams Show Time management Training Wayne turmel
The Cranky Middle Manager Show #212 Awesomely Simple with John Spence
from TPN :: The Cranky Middle Manager Show on October 24, 2009
Duration: 1754
Duration: 1754
Today Wayne Turmel talks to author John Spence about his book Awesomely Simple- Essential Business Strategies for tiurning Ideas Into Action . We also look at austrian philosophers and cavalry generals with a fear of horses. All just another day at the virtual office .. John Spence joins us to talk about his new book, how to tell when you re ready to start a business and why he s the human Cliff Notes guy. Show Notes 0:00 Welcome in whatever language you choose, pull up a rolling chair and make yourself at home. This is a darn fine edition of the show, which we dedicate to Col Benjamin Grierson a grand example to middle managers who didn t have the advantages of family connections or the right schools, took the lousy projects and still managed to have fine careers. 3:13 The quote of the week is from Ludwig Wittgenstein. The simple is often hiding in plain sight, or we pretend it is so we don t have to do what we know we should. 3:45 A shameless commercial for www.greatwebmeetings.com. check out all the free resources as well as our Course Offerings. Tell the training people at your company about us, no matter where you are in the world. 4:55 Welcome John Spence to the show so what s the difference between simple and easy? Simple is easy to UNDERSTAND but that doesn t mean the DOING isn t going to be a real bear. 6:45 Business owners constantly claim they want their employees and managers to have an ownership mentality. We expose one or two basic flaws with that approach. 9:00 How is having a vivid vision different than having a fancy vision statement? Can you state it simply? Do you know what it means? After 200 shows my tolerance for consultant speak is about zero so I hold his feet to the fire. 13:15 It s not every show that will quote Charlie Daniels and Steven Covey in the same conversation, but that s why you listen to us .what s the difference between having a sense of urgency and losing sense of what s important instead of urgent? Oh, and I finally tell a story that has changed my training and speaking career, not to mention how I tackle emergencies. 21:00 John is the Executive in Residence at the University of Central Florida s Technology Incubator. How do you know if you should stay gainfully employed and what s the litmus test for going out on your own? Here s the answer: How do you feel Monday morning? How obsessed are you with your idea and where you want to go? John s Resources Joe Calloway Readitfor.me Alltop.com Change This Manifesto
also in: Awesomely Simple Business Career Careers Cranky Cranky Middle Manager Development Education General John Spence Leadership Management Management Marketing Manager Middle Middle manager Podcast Productivity Remote teams Show Training Wayne turmel Workplace
The Cranky Middle Manager Show #211 Don’t be THAT boss- Mark Wiskup
from TPN :: The Cranky Middle Manager Show on October 17, 2009
Duration: 1596
Duration: 1596
Today Wayne Turmel talks to Mark Wiskup about his new book- Don t Be That Boss- How Great Communicators Get the Most Out of Their Employees and Their Careers . We also look at someone who shouldn t have been THAT king, and quote Turks about listening skills. Not just another training workshop today boys and girls .. The incredibly energetic Mark Wiskup talks to us about good bosses communicate, and bad ones just give orders Show Notes 0:00 Hello everyone, a bit late but still hanging in here. Today we talk to Mark Wiskup about the communication skills managers need to be effective, and typically we dedicate this show to Raynald of Chatillon who knew absolutely nothing about that and lost his head as a result. We also revisit an old vaudeville joke with a point you know what bad bosses do, DON T DO THAT. 3:50 The quote of the week is from the Turks or so I m told but I m always suspicious. It was probably Seth Godin, he claims credit for everything these days. What is your listening/pondering/speaking ratio? 4:15 Welcome to Mark . so what boss do you NOT want to be? A boss who totally leaves out of the equation that you have to connect with your employees. They don t have to love you but they do have to be willing to listen to you. 7:00 Here s a hard lesson for all of us being right has very little to do with being a boss. It s your ability to influence and convince others. That s not data, that s communication. Oh, and communication is more than just transmission of messages. 10:46 Good heavens something we haven t talked about before- managers dealing with vendors and why good communication is so critical in that relationship. 14:11 We often believe in if/then IF I nag enough people WILL do whatever the heck it is I want. Yeah, how s that working for ya? 17:40 How do we maintain communication that works when we aren t around it s simple. Ask them personal questions and at least pretend to care about the answer. Seriously. If you re not willing to put in the effort, don t complain when you can t connect. 22:50 When you re talking to an employee or vendor and they re complaining spend some time to find out what they want in place? Drop the business speak and define what you want. Mark s Resources Arment/Dietrich s Newsletter Execution, by Larry Bossidy Anything by John LeCarre
also in: General Podcast Business Careers Management Marketing Education Training Audio Career Communication Cranky Middle Manager Cranky Middle Manager Show Development Employee engagement Employees Humor Management Middle manager Productivity Project management Vendors Wayne turmel
The Cranky Middle Manager Show # 209 Leap with Rick Smith
from TPN :: The Cranky Middle Manager Show on September 26, 2009
Duration: 1759
Duration: 1759
Today Wayne Turmel talks to Rick Smith, Author of The Leap- How 3 Simple Changes Can Propel Your Career From Good to Great . We also shamelessly plug some upcoming webinars, salute King David s career plan and take a new assessment tool. Just another typical Cranky Middle Manager Show. Rick Smith, author of The Leap joins us. Don t forget our upcoming webinar workshop: How to Create and Manage Remote Teams September 30, North American version click here for info and to register October 1, Asia/Pacific version click here for info and to register New Webinar Workshop: How to Conduct Great Web Demos and Sales Calls Click here to register and get more information. Show Notes 0:00 Welcome to the show. Today we dedicate this episode to King David of Judah and later of Israel Shepherd to King might seem a bit of a career leap but if you plan it right, anything is possible. 4:19 The quote of the week is from Ella Wheeler Wilcox who said that nothing can hinder the firm resolve of a determined soul. With poetry like hers, she should know. 4:50 Welcome Rick Smith to the show. Before we talk about our careers, we should define the difference between a job and a career. The job is the list of activities, the career is the longer journey. Clear now? Some of us set out to be managers, some have managership thrust upon them. Rick is one of them so he can relate. 8:54 So often the logical path might lead somewhere you don t want to go, but you can leap to something else. Rick gives us his own story. Volunteer for things they d never consider you for is a good start. 12:15 A good example of someone who embodies this is Silvia Lagnado who started Dove s Campaign for Real Beauty. 16:28 So what are the three myths that hold people back? I have to fix myself that I have to change inside. What you really have to do is become more of who you really are You don t need to go it alone . Big selfless ideas attract a supportive team that will help you You don t need to take dramatic risks .. 18:03 Rick talks about finding your Primary Color it s kind of a fun assessment tool You can take that test here. For the record I m a Purple Mountain Majesty (Far left top corner) Big on curiosity and leadership, not so much with the execution. 24:40 Why is Curiosity such an important part of making The Leap ? Rick s Resources Tim Ferris Four Hour Workweek Blog Penelope Trunk s Brazen Careerist Blog Leapbuilder.com for all Rick s stuff
also in: Audio Business Career Careers Cranky Cranky Middle Manager Education Leap Management Management Marketing Manager Middle Middle management Podcast Rick smith Show Training Wayne turmel
The Cranky Middle Manager Show #207 Project Management Across Distances- Deasun O Conchuir
from TPN :: The Cranky Middle Manager Show on September 12, 2009
Duration: 1919
Duration: 1919
Today we talk about Managing Projects across the miles with author and expert Deasun O Conchuir. Continuing the Gaelic state of mind we salute the beleaguered project manager of Hadrian s Wall and you can avoid some of those problems by taking our How to Create and Manage Remote Teams webinar workshop. Deasun O Conchuir talks to us about managing across distances. If that s important to you, check out our How to Create and Manage Remote Teams webinar workshops. For the September 30th workshop for North America, click here For the October 1 workshop for India/Asia/Australia click here Show Notes 0:00 Welcome our guest Deasun O Conchuir of Scatterwork. Since he s our first Gaelic speaking guest, it seemed an opportune time to dedicate the show to the poor schmuck who had to fight the Scots on behalf of Rome, Aulus Platorius Nepos. His fate as project manager awaits us all if we don t take care of the details and keep our teams together. 3:18 The quote of the week is from GK Chesterton. How would you define your pet project. Are you constructing or creating? 4:15 Welcome Deasun O Conchuir. Project management is one of the 4 Disciplines of Highly Effective, Leadership Exhibiting, Project Nailing Managers. Managing projects across distance involves language, culture, context and lots of other stuff it s hard to do. Lots of practical examples today. 6:55 Why does it matter if you can meet face to face since we re all professionals and such is life? It has to do with brain chemistry as much as anything else. Brain chemistry and project management, you don t get that connection just anywhere. That s what this show does best. 9:20 Avoiding chitchat and personal time seems like a good idea but it leads to bad assumptions and miscommunication. 12:30 Sometimes you have to take the time to make concepts clear to a remote team. Roles may differ from place to place even if you don t know it. Lots of cross cultural examples.Yes, there s a thin line between stereotype and observation, hopefully we re on the right side of it. 16:00 When do you check assumptions and when can you assume everything is okay. You want to avoid Wile E Coyote moments. I assume everything is okay unless told differently. Apparently I m wrong. Cultural norms create all kinds of unintentional problems. 23:27 Communicating with your own team members is easier than getting them to communicate with each other. Recognition and sharing wins is really important. What s also important is making sure you share everyone s objectives so they know who does what with which and to whom. Good specification is important and small teams. 27:00 What tools does Deasun like? Sharepoint is a good one when they use it well, but bits and pieces of different tools work well. Facebook is a simple way to help people get to know each other, IM works and it doesnt have to be but it s quick. Also, Basecamp is a cool tool. Other Resources LumoFlow for project managers Oxygenz
also in: Business Careers Cranky Middle Manager Education General Leadership Management Management Marketing Middle manager Podcast Project management Project manager Remote Scatterwork Teams Teamwork Training Wayne turmel
The Cranky Middle Manager Show #203 Success Mapping with Arlene Johnson
from TPN :: The Cranky Middle Manager Show on August 10, 2009
Duration: 1854
Duration: 1854
Wayne Turmel, The Cranky Middle Manager , welcomes Arlene Johnson to talk about Success Mapping. What do you want out of your career? Do you even know? It s critical to your company and your personal mental health. Also, Wayne goes on a rant about why snobs look down at Middle Managers and we quote Thomas Jefferson, who knew a thing or two about achieving success in spite of himself. Arlene Johnson talks about Success Mapping and focusing on where you want to go. Most of us obsess about this but don t really act. That changes today, got it? Show Notes 0:00 Welcome to the show. Today is about us and our careers. My snake oil detector usually doesn t put up with the if you imagine it, it will be school of success. I come from a great long line of people who ve crashed and burned following that advice. Why do people pick on middle managers? This is actually something to aspire to for many of us and don t take any crap from snobs- and not everyone is cut out to be an entrepeneur. There, I feel better. 4:45 The quote of the week is from Thomas Jefferson, an overachiever who really managed to be far more successful than logic dictated. He understood that attitude was pretty much the deciding factor in success. 5:30 Welcome Arlene Johnson, author of Success Mapping Achieve What You Want Right Now! Don t let the exclamation mark put you off like it did me there s good stuff here. We don t spend enough time on us and our careers, at least not productive time. The book maps out 8 steps we ll only look at a few of them: What do you REALLY want? The power of you- intention The power of choice Using your strengths Transforming stumbling blocks Ask for- and get- what you need Making decisions with no regrets Yes, i m really ready to achieve my intention statement 8:17 How do we reconcile taking care of our careers while honoring commitments to our employers? When your e taking care of yourself you do a much better job for your employer. 11:39 How do you define goals and intentions? Do we even know what our goals are? Survival is important, but it s not a real goal. And don t let the little guy on your shoulder tell you any different. 14:00 What s the difference between a goal and intention ? Intention is the end goal, clearly defined, focused and actionable 17:47 Here s what stops most of us: do we really have choice? Feel free to challenge this idea but it s true. Ugly, but true. 20:05 Arlene walks us through how to make a clear decision. You have to know what you value, protect what s valuable, change what s not and figure out where the gaps are. 22:45 Okay, we have to work from our strengths. How do we know what our strengths are? How can we tell we re not deluding ourselves? If you enjoy it, it gets you the results you need, and you can t wait to do it again is a good rule of thumb. 26:00 Look, you and I are alike in that we are really bad at asking for what we want. Whining and hoping someone tosses you a bone is NOT the same thing. Think about WHY they would accept or deny your request and fram it accordingly. Remember, people WANT us to be successful. Arlene s Resources
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The Cranky Middle Manager Show #202 Remote Teams and Cultures with Anil Saxena
from TPN :: The Cranky Middle Manager Show on August 03, 2009
Duration: 1903
Duration: 1903
Today Wayne Turmel talks to Anil Saxena of Cube 214 about building trust with virtual teams, and how to work cross-culturally without starting a war. Speaking of which, we salute the guy from Glory and take 2100 year old motherly advice. Quit pouting and listen up. SHOW NOTES o:oo Welcome to the Oasis that is The Cranky Middle Manager Show. If you read my latest BNET article, you know that remote teams and the home office don t always get along. That s what we re going to look at today. it s even harder when the home office is somewhere in another country and you don t know what they re thinking. We salute a couple of listeners and the guy Matthew Broderick played in the movie Glory. We can only assume that Colonel Robert Gould Shaw understood cross cultural communication better than most. 4:14 The quote of the week is from 150 BC (or BCE). Quit pouting and do it happily. Your mother said it, but it was first said by Terence in his lovely poem, The Self Tormentor which so much classier in Latin. 5:00 We are talking today to Anil Saxena about managing remotely and cross cultural problems which we ll get to. Anil has 6 rules for managing virtually: - Building a strong team starts with you - Creating a high performance team takes planning -Build a sense of “we” - also in: Anil Saxena Audio Business Careers Cranky Middle Manager Cross culture Education Manage Management Management Marketing Podcast Remote teams Teamwork Training Virtual Wayne turmel
The Cranky Middle Manager Show #200 Staying Upbeat with Rajesh Setty
from TPN :: The Cranky Middle Manager Show on July 19, 2009
Duration: 1789
Duration: 1789
Today Wayne Turmel celebrates 200 interviews with people way smarter than him. Today it s Rajesh Setty, author of the perpetually positive Upbeat . We also quote an operetta and ask my 16 year old about her manager. My friend and mentor, the always upbeat Rajesh Setty Show Notes 0:00 Welcome to the 200th episode of the Cranky Middle Manager Show. I am taking this moment to let us quit being noble and helping our companies and teams and concentrate on ourselves. In Episode 198 it was all about being Hip and Sage with Lisa Haneberg. In Episode 199 it was preparing ourselves to take control of our careers with Mike Cook. Today it s all about keeping an upbeat attitude, even when that s the last thing you feel like doing. Misery is optional. 2:14 No dedication this week, because I am interviewing my 16 year old daughter, Her Serene Highness about her new job. If you read the Management Issues article, you know it didn t start well but I thought I d ask her about her manager. it also stops her nagging me about being on my show. If you re going to manage millenials, might as well talk to one. Good luck to all of us. 5:25 The quote of the week is from W S Gilbert. Staying positive is important, but lots of us kind of enjoy being miserable on occasion .. admit it. I m not alone here. Am I? 6:30 Welcome back Rajesh Setty to the show. He was one of our earlier guests, has been responsible for a number of others and has been a mentor to me and the show. (Hear his earlier interview here). He is also the author of a little book on keeping an upbeat attitude in spite of everything that s going on. In fact, his first big idea is to quit thinking of everything that s going on and worry about your own work and what you can actually control. 11:00 One of the great human instincts is to vent, but harping on how bad things are doesn t accomplish anything. Quit talking about how bad things are, it creates a cycle of depression. That doesn t mean you don t talk about what s going on in the company. I m not sure I buy all of this, but then I m uhhhh cranky. 15:05 You have to take care of your health. Seriously. For the record, I have lost almost 35 pounds and am in great shape. In a perfect world I d be too busy to work out but I ll let that irony sit there. Don t let bad times be an excuse or you won t be in shape to handle the demands on you. 18:00 Setting goals and being accountable for yourself is a huge piece of your attitude. You are important enough to keep promises you make to yourself. 21:51 Weird times are exactly the right time to take a risk because the normal safe route isn t working. It sucks but it s true. 23:00 Raj is one of the best networkers I know. Tweetfacelinkblogging is not sufficient. Raj gives us some tips for creating a great network. A network is not there to help you .. it will but that shouldn t be your focus. Start by seeing what you can do for them first the rest will follow. Trite, but this guy lives it more than most I know .. Rajesh s Resources His own Life Beyond Code Blog Seth Godin s blog Tom Peters.com Lateral Action a very cool site I can personally recommend: Active Garage Don t let the weasels get you down!
also in: Attitude Business Careers Cranky Middle Manager Education Leadership Management Management Marketing Manager Podcast Rajesh Setty Teamwork Training Wayne turmel
The Cranky Middle Manager Show #199 Thrive in Tough Times with Mike Cook
from TPN :: The Cranky Middle Manager Show on July 11, 2009
Duration: 1828
Duration: 1828
Cranky Middle Manager Wayne Turmel looks at how managers need to examine their attitudes in these weird times. We talk to Mike Cook about how to thrive or at least survive. We also look at management as first aid and a poet gives us trite advice that holds up. Sounds like another typical show doesn t it? Mike Cook, author of Thrive: Standing on Your Own Two Feet in a Borderless World. Don t forget to vist CrankyMiddleManager.com to register for our email newsletter, buy a book or have me speak to your company or organization! Show Notes 0:00 Welcome to the 199th episode of the show. We are in the middle of a series that asks you to examine how you re doing and where you re going. Do you feel like you ve got post-traumatic shakes? That s why we dedicate this episode to Sir Robert Peat. Oh and you learn more than you ever wanted to know about really delivering mouth-to- mouth resucitation. 3:26 The quote of the week is from Anne Bradstreet, who knew a thing or two about adversity. Yes, the advice is trite. It s also true and many of us need to hear it. 4:35 Welcome Mike Cook, author of Thrive: Stand on Your Own Two Feet in a Borderless World. It s time to reexamine our relationship to work. Becoming independent and understanding your personal value is critical to working relationships. In a century we ve gone from mostly self-employed to employed and heading back to self-employment with an education system that teaches us to shut up and do as we re told. 10:03 Being a follower is based on the faulty logic that those we re following know what they are doing. How do you take grown people who have been well trained to look at security first and turn them into self-starters? 16:00 Are you dependent on your evil overlords? You need to understand your personal value proposition. What is it YOU bring to the job that no one else does and why should they care? How do you bring it to their attention? 21:30 One of the challenges is that entrepeneurial thinking is so foreign and scary it s hard to do. Have we been domesticated like cattle? 26:00 If Mike were to grab you by the lapels, here s the one thing he d tell you to do: Stop, look 5 years down the road and tell me if the story has a happy ending. If the answer isn t fast and positive, you d better change what you re doing. Mike s Resources Francis Fukuyama Trust Authentic Conversations Don t forget you can find us on Twitter, Facebook and Linkedin
also in: Business Career Careers Cranky Middle Manager Economy Education General Globalization Leadership Management Marketing Mike Cook Podcast Thrive Training Wayne turmel Work
The Cranky Middle Manager Show #198 Hip and Sage with Lisa Haneberg
from TPN :: The Cranky Middle Manager Show on July 03, 2009
Duration: 1748
Duration: 1748
Today Wayne Turmel talks with Management Craft s Lisa Haneberg about her new book, Hip and Sage. We also give a little love to Ning and King George the III. Let s see how many Google/Bing searches have those two words in the same sentence. Always breaking new ground here .. Lisa Haneberg retruns for yet more good conversation and laughs. Don t forget to get a copy of the Cranky Middle Manager book of quotes for your team or the manager who needs a laugh! Show Notes 0:00 Welcome to the show, gang. This is the show if you ever feel like you used to be good at the job and were once the smartest and/or youngest person in the room. Lisa Haneberg has a book for what ails you. Also, we dedicate the show to King George III of England. Give him a little love this July 4th. 3:06 The quote of the week is from Voltaire. Are you wiser, or just too old and tired to scandalize anyone? 4:50 You can join the Cranky Middle Manager family any number of ways. The word for this kind of contact by the way is tweetfacelinkblogging. It s a verb. Look it up. Here s how to reach me on ,Facebook, Twitter and LinkedIn, by the way. 5:30 Welcome back Lisa Haneberg, author of Hip and Sage: Staying Smart, Cool and Competitive in the Workplace. Ever feel like everyone knows stuff you don t? You re not alone. Getting old isn t great, but there s only one alternative and let s assume that s not an option. The biggest thing most of us have to deal with is how we communicate. Do we need to train the kids to communicate and tolerate meetings like us or do we have to think about what and how we talk to them? 8:47 What is hip? What is sage? Hip is being open to the possibilities of the new. Sage is the wisdom as a leader and how we use all that stuff we try. Here s the good news, not everyone needs to Twitter. You all need to know what the heck it is. That s the difference. Here s my take on Twitter: watching what was going on with Iran was cool. There are also morons who don t deserve to be part of the conversation. 12:57 Is texting and the rest dumbing down the language or evolving it? Should we complain about the bad spelling or concentrate on the content and speed? Should we teach people to endure bad meetings or quit holding useless meetings? 16:04 You can worry so much about not wasting time that we lose the human connections that make relationships work. One of the things that helps is sites like Ning. Two Ning sites you should check out: The Employee Engagement Network Management Central Seriously, check them out and learn the potential. If the company won t pay for collaboration tools, these are free and they work. Lisa says to ignore the IT department. She said it. I don t want the lawsuits. 22:10 I wouldn t admit it to Lisa but she s my hero on this stuff. She tells us about a couple of other tools including RSS feeds and a cool site called Wetpaint. Resources Check out Tavis Smiley for his ability to ask great questions.
also in: Business Career Careers Cranky Middle Manager Education General Hip and sage Lisa Haneberg Manage Management Management Marketing Ning Podcast Technology Training Wayne turmel
The Cranky Middle Manager Show #196 Collaboration with Morten Hansen
from TPN :: The Cranky Middle Manager Show on June 18, 2009
Duration: 1811
Duration: 1811
Today, Cranky Middle Manager Wayne Turmel talks to Morten Hansen about his book Collaboration- when should we collaborate, how do we collaborate and when should we not bother? Also we look at the Underground Railroad as a model to aspire to and there s still time to sign up for our webinar course. Morten Hansen looking like the happiest Norwegian ever. Don t forget our How to Create and Manage Remote Teams webinar workshops on June 26th. Learn why it s critical we create human relationships even when we re not close by, and free and low-cost tools to accomplish that lofty goal. For Europe and North America, click here to learn more and register. For India/Asia/Australia, click here to learn more and register. Show Notes 0:00 Welcome to the show. Today we re talking about collaboration and overcoming silos- and when we shouldn t bother. Something you haven t heard before I m sure. We dedicate this show to one of history s great collaborations, The Underground Railroad. Stop whining about slow bandwidth and just get on with it . 2:55 The quote of the week is from Oliver Wendell Holmes- ideas often work best when transplanted from brain to brain I just hope you have more luck with that tranplant than I had with The Duchess geraniums. 3:45 Welcome Dr Morten Hansen. What the heck is collaboration anyway? It s to work across boundaries to achieve goals and results. That means sometimes it s the right thing to do and sometimes you shouldn t do it. Research shows sometimes you re worse off playing nicely. 6:11 Does collaboration always get better results? Nope. There are three rules for deciding when to collaborate: Be very picky Identify the barriers to collaboration Put in place a stated, explicit, compelling common goal 9:19 How do you quantify the opportunity to collaborate and how do you have the conversation without sounding like you re not a team player? This is an important discussion if you want to keep your life your own. 13:30 There are two barriers to collaboration- willingness and ability. Mostly we have the ability which means people are inventing reasons not to collaborate. 18:35 We don t spend nearly enough time on setting long-term goals and making them explicit. Who does what and why would they bother? Set a goal, whether it s landing a man on the moon or just getting that %@%%ing code finished. 20:00 One of the really great concepts in the book is T-Shaped management that a manager needs to be both expert in their niche as well as able to span departments and functions well. Me, I m a butterfly.. . but if that s how you re measured, that s what s going to happen. How about asking the other teams what they re working on so you know what s working against your project? Morten s Resources
also in: Audio Business Careers Collaboration Cranky Middle Manager Education Leadership Management Management Marketing Morten hansen Podcast Teamwork Training Wayne turmel
The Cranky Middle Manager Show #194 Become a Catalyst- Bob Rosen
from TPN :: The Cranky Middle Manager Show on June 03, 2009
Duration: 1621
Duration: 1621
Cranky Middle Manager Wayne Turmel welcomes Bob Rosen back to discuss how middle managers can be catalysts for long-lasting growth in their companies. Also, torturing your children and not torturing your remote team mates just another day here in Cranky land. Bob Rosen comes back for more. Nice to have im Don t forget our How to Create and Manage Remote Teams webinar workshops on June 26th. Learn why it s critical we create human relationships even when we re not close by, and free and low-cost tools to accomplish that. For Europe and North America, click here to learn more and register. For India/Asia/Australia, click here to learn more and register. Show Notes 0:00 Today we are talking about becoming a catalyst- a true change agent to help drive growth in your company. It s from a book Bob has co-authored called, The Catalyst-How You Can Become an Extraordinary Growth Leader . Oh, and speaking of catalysts, how about we dedicate the show to Peter the I of Russia? There was a catalyst. A badass, but a catalyst. 3:00 The quote of the week is from Henry Wadsworth Longfellow. You re not an insomniac, you re a catalyst. Repeat as necessary. 4:00 Welcome back Bob Rosen (sorry about the sibilance blame his phone). What is the role of middle managers in growing companies. Isn t that the CEO s job? Catalysts have 3 things in common: They think differently They see things differently They act differently 7:00 Catalysts are risk takers, chronic learners and have a bias for action. 10:26 The monkey is not on your back it s in your head. Are you observing yourself while you act? Are you acting like an entrepeneur or an employee? 13:14 How do you develop the confidence to take something like this on? Growth leaders think of their business as a hypothesis: place small bets fast, do experiments, and kill the project if it ain t working. They also view constraints as opportunities not road blocks. Really. 17:14 How do you teach someone to see opportunities? It won t involve traditional market research, that s for sure. Part of the confusion is that managers are usually hired for their ability to follow the rules, not break them. 21:50 Did we mention their bias for action? Just get out there and do it small experiments, act fact, kill bad ideas faster. There is no security anyway .. go for it. And you gotta be tough. Bob s Resources
also in: Audio Bob Rosen Business Careers Catalyst Cranky Middle Manager Education Growing businesses Growth Management Marketing Middle management Podcast Training Wayne turmel
The Cranky Middle Manager Show #193 Hit the Ground Running- Jason Jennings
from TPN :: The Cranky Middle Manager Show on May 26, 2009
Duration: 1664
Duration: 1664
Today Wayne Turmel looks at something that makes managers cranky, taking over a new team. Jason Jennings is the author of Hit the Ground Running among other books and has some words of advice. Probably don t want to follow the advice of the Ottoman Emperors though . bad succession planning there. Jason Jennings talks about hitting the ground running Don t forget our How To Create and Manage Remote Teams Webinar Workshops on June 26th. Register by June 12th and save 20%. For Europe and North America click here for more information and to register For India/Asia/Australia, click here for more information and to register Show Notes 0:00 Welcome to the show. I start by groveling for forgiveness to Mike for jumping on him for his post when we WANT YOU TO POST. I was just grumpy. Not as grumpy as Ottoman Emperor Mehmed 1, though. Most brothers just give each other noogies. 3:28 The quote of the week is from Johann Wolfgang von Goethe who compares new beginnings to a chess match. I m a lousy chess player but checkers lacks a certain je ne sai quoi. 4:09 Jason Jennings was referred to us by Vince Thompson (hear his interview here) plus he s a pretty famous guy even before he talked to us. With all the reorgs and chaos in our workplace, odds are you re about to take over a new team (you didn t get the memo yet?).What do most successful CEOS do first? 7:20 Here s a bold statement- conventional wisdom sucks . I love when guests trash people by name, don t you? Still, it s a great example of companies that get it and companies that don t. 12:00 How do leaders create connection and help their new team get engaged? Do you know what the strategy is and do you buy in? You d better find out early- like when you interview for the job. 15:00 How do you help fix broken trust in a team and get them to overcome cynicism? A great story about the power of asking if they believe . 18:40 All great leaders are willing to put a stake in the ground and hold people (including themselves) accountable. It doesn t matter if your e the CEO or leading an Agile scrum. 21:10 Accountability is not designed to be a punishment- although taking your punishment can be part of it. Sepuku is not condoned .but it is understood. Jason s Resources
also in: Audio Business Careers Cranky Middle Manager Education Leadership Management Management Marketing Manager Podcast Training Wayne turmel
The Cranky Middle Manager Show #192 Management Rewired with Charles Jacobs
from TPN :: The Cranky Middle Manager Show on May 21, 2009
Duration: 1876
Duration: 1876
Wayne Turmel talks to Charles Jacobs about why the way most of us manage goes against the way our brain really works. In Management Rewired we learn that feedback doesn t work and we re better off not getting raises. Oh and we look at a Roman emperor who understood empowerment even as he downsized the Senate. Is everything you think you know about brain science telling you that you re managing in the wrong way? Listen to Charlie here and make up your own mind. Don t forget our How to Create and Manage Remote Teams webinar workshops on June 26th. Learn why it s critical we create human relationships even when we re not close by, and free and low-cost tools to accomplish that. For Europe and North America, click here to learn more and register. For India/Asia/Australia, click here to learn more and register. Show notes 0:00 Welcome to the show. Maybe it s not what are they thinking? but What are they thinking with? . Do our brains resist most management techniques? Well find out with Charles Jacobs, author of Management Rewired . Oh and we salute the Roman Emperor Claudius for his great management techniques his downsizing style, not so much. 2:45 The quote of the week is from Thomas Huxley- are you learning as a child? It s probably how your brain wants to work . 3:30 Welcome Charlie Jacobs who is here to talk about some surprising brain research and why management tries to go against the natural order of things. Problem number one- none of us see the world the same way. Anyone who s ever had a bad 360 knows that .. and our idea of seeking pleasure and pain maybe isn t what we think it is. 7:00 Why isn t money more of a motivator for us? The problem is that none of us look at it the same way. Why are you rewarding your people is actually more important than how you reward them. 10:10 Maybe the most controversial point in his book- feedback as most managers give it doesn t work, even the most constructive feedback can cause a backlash. If it conflicts with your self image, you ll reject it. 14:42 A lot of this research has been known for years, why is it so controversial? It causes cognitive dissonance. If what we do as managers isn t important, what do they need us for and we discount it. 16:32 Cool brain science Mirror Neurons are extremely cool things, but they not only apply to how we do things, but why . it s easy to ascribe motivations to behavior that might not be there. This is what allows us to have empathy or not. 20:00 The best example of team management in the animal kingdom- slime mold. That s right, slime mold. it s actually a cool analogy if you re not eating while you listen. 25:00 If you don t walk it like you talk it, people are realllllly good at noticing that. Of coure, the opposite is also true. It is possible to learn leadership, but it takes discipline. Charlie s Resources Management Rewired The First Tycoon Don t let the weasels get you down!
also in: Podcast Business Careers Management Marketing Education Training Audio Brain Charles jacobs Cranky Middle Manager Development Leadership Manager Rewired Science Wayne turmel
The Cranky Middle Manager Show #191 Social and Practical Intelligence Karl Albrecht
from TPN :: The Cranky Middle Manager Show on May 14, 2009
Duration: 1840
Duration: 1840
Cranky Middle Manager Wayne Turmel talks to author Karl Albrecht about social and practical intelligence can make or break your career. Also, we take a look at Demosthenes and how you can look smarter without actually getting smarter. A very relaxed Karl Albrecht Don t forget our webinar workshop: How to Create and Manage Remote Teams . Register by June 12th and save 20% For India/Asia and Australia click here for information and to register For Europe/North America click here for information and to register Show Notes 0:00 Welcome to our 191st Show. Today we re talking about being able to develop your social skills and common sense. This show is dedicated to Demosthenes, who knew a thing or two about developing yourself and having people overcome their first impression of you. 4:14 The quote of the week is from Marcel Proust, ( who is a great example of the kind of folks we re talking about) but smart as he was he had no idea why the #$@%** people did what they do. 5:00 Welcome Karl Albrecht. Yes it s another discussion of Multiple Intelligences but Karl explains it pretty well. Anyone who refers to the brain as the bio-computer is probably going to geek out but be worth listening to. 8:54 So not only are there multiple intelligences, but then along comes Emotional Intelligence (listen to a cool Cranky interview about this here). I love when smart people disagree about stuff. How is Emotional Intelligence different from Social Intelligence or is it? EI is what s going on with you, Social Intelligence is how you deal with the external world. 13:03 If multiple intelligences plays to strengths, can you develop your weaker intelligences? For the sake of humanity we hope so. We all have defaults but we can function in the others. What does this mean when we are managing others, especially in the tech fields? 16:47 Practically, how can you change your stripes? Karl says we have to develop an air of humility, rather than assume our way is best. Language is a key to understanding how people work. By using the language of the other person you can activate your brain and activate the pattern. 20:29 I know we can grow our social intelligence (or I would still be a highschool nerd). Can you develop common sense though? NOTE: he s WAY more optimistic than I am. Here s a question: are you a finished product or are you work in progress? 24:11 An example of developing common sense: defeat group think. It s all about divergent thinking vs. convergent thinking. Even the simple act of asking a question can break a logjam and get thinking moving in a divergent direction again. Karl s Resources Don t let the weasels get you down
The Cranky Middle Manager Show #190 Being Strategic with Erika Andersen
from TPN :: The Cranky Middle Manager Show on May 08, 2009
Duration: 1648
Duration: 1648
The Cranky Middle Manager, Wayne Turmel, talks to returning guest Erika Andersen about her new book, Being Strategic, the difference between strategy and tactics, and how a Welsh king figured this out a long time ago. Also, if you manage remote teams you will not want to miss our next webinar! Erika Andersen comes back for more- glutton for punishment isn t she? Don t forget to join us for our next webinar: How to Create and Manage Remote Teams . If you re in Australia/Asia/India click here to learn more and register If you re in Europe or North America, click here to learn more and register Take a look at some of the comments from past participants: The support materials, assessments, and after webinar follow up are outstanding! This was NOT a hit and run webinar! The supporting research on reaching out to virtual teams was great Every manager in our organization should take this program Show Notes 0:00 Welcome to the show. Last show we talked about Erika Andersen s new book, Being Strategic- Plan for Success;Out-think your competitors; Stay ahead of change . (Listen to Erika s first conversation with us here). Well she uses Llewellyn the Great as a starting point, why shouldn t we? Would you want YOUR nickname on your business card? 2:43 The quote of the week is from Anatole France. Are you acting or dreaming? One will keep you mired in the tactical, brothers and sisters. 3:15 Welcome Erika back to the show. Let s start with a simple question- what s the difference between strategic and tactical? If you re confused you re not alone and there is no common definition but here s one: Being strategic means to consistently focus on those core directional choices that will best move you towards your hoped-for future . 7:27 Does strategic thinking happen at higher levels or do middle managers have a role in all this? It s important for middle managers because it s how you can train your bosses. It s also important for us to look at our own careers strategically. 11:00 What do Welsh castles have to do with thinking strategically? Our dedicatee built a bunch of castles for strategic purposes and it inspired this book. She reminds us (she said this last time too, but it s worth repeating) that we need to pull the camera back . 18:20 Are there warning signs that you re looking at the tactical, rather than the strategic? If you re hung up on the paperwork, you re probably not paying attention to the big picture. Don t forget, your job as manager is to help people see the strategic context for the tactical stuff they are dealing with. 21:41 You can learn to be strategic the steps are: define the challenge, get clear about the current state, clarify your hope, look at the obstacles, think strategically how to get there, then work on the tactics. There, now go and sin no more. Erika s Resources: 100 Best Business Books of All Time (she s in it!) Her book- Being Strategic Stephen M R Covey s The Speed of Trust Predictably Irrational by Dan Ariely Don t let the weasels get you down!
also in: Audio Being Strategic Business Careers Cranky Middle Manager Education Erika Andersen General Leadership Management Marketing Podcast Strategy Training Wayne turmel
The Cranky Middle Manager Show #189 The Trouble With Leadership Training- Kevin Eikenberry
from TPN :: The Cranky Middle Manager Show on April 29, 2009
Duration: 1818
Duration: 1818
Today Wayne Turmel and Kevin Eikenberry talk about why perfectly good leadership training often doesn t work and how managers can help make it stick. We also look at Babylonian documentation, a new Cranky Middle Manager Webinar and a free offer for listeners. Kevin Eikenberry. You can get a month of his teleseminars FREE by using this link to register! Who loves you like we do? We are holding another webinar class on How to Create and Manage Remote Teams . For information and to register no matter where you are in the world we make it easy: If you are in Europe or North America, Click Here If you are in India, Asia or Australian time zones, Click Here Show Notes 0:00 Welcome to the show, gang. We tell truth to power, because let s face it, Power will never find us here. We dedicate this show to Hamurabi, king of Babylon and model for all of us to document, document, document. 3:40 our quote of the week is from Machiavelli, but having a bad reputation doesn t make it wrong. Do you surround yourself with smart people? 4:30 Welcome back Kevin Eikenberry, author of Remarkable Leadership and a good egg. This is an on the record version of conversations we ve had off line for a while. Why doesn t leadership development training seem to work? Okay, one more time training is an event. Learning is a process. 9:00 There s nothing necessarily wrong with your training or your trainer, it s about linking it and using it your real world. It s hard to show you re now better than you were when you came in. How do we turn it into a process? 11:21 How do we turn learning into action? Kevin holds us accountable. Oh thanks, we need more of THAT. He does give me a good tip about giving yourself processing time. 14:33 Despite what they tell us in consultant school, this will never happen on an organizational basis. it starts with us. 17:30 Leadership is made up of a bunch of competencies (pick your own model at your leisure) but one big one is be a learner, and encourage learning on your team. Are you helping them apply what they learn when they learn it? Are you even sharing THIS show with your team and why the heck not? 25:00 Kevin tells us about his teleseminars. You can get the month of May for free by signing up and using the link here. or you can reach him at www.kevineikenberry.com Kevin s Resources Erika Andersen s new book ( she s an upcoming guest!) How the States Got Their Shapes Don t let the weasels get you down
also in: Podcast Business Careers Management Marketing Education Training Audio Cranky Middle Manager Kevin Eikenberry Leadership Remarkable leadership Wayne turmel
The Cranky Middle Manager Show #188 Undress for Success- Kate Lister
from TPN :: The Cranky Middle Manager Show on April 18, 2009
Duration: 1851
Duration: 1851
Today Wayne Turmel talks about how telecommuting and telework has changed the role of the middle manager with Kate Lister, co-author of Undress for Success- The Naked Truth About Making Money At Home. Oh and Marcel Proust and Ethiopian Falashas get a mention too. The usual eclectic mess that is this podcast. Author Kate Lister emerges from her teleworking hibernation long enough for this picture. She saw her shadow so it s 6 more weeks of project work. Show Notes 0:00 Welcome to the show. Misery loves company, we ll provide the love and the company, your misery is your responsibility. Today we talk Teleworking with Kate Lister, and since distance makes communication tough even when you try to do what you should, we present as proof, Menelik I, king of the Falashas, Emperor of Ethiopia and more Jewish than many Jews if separated by time and distance. 3:00 I bring you the quote of the week from Marcel Proust, which I shouldn t have done since no one can give you wisdom, you have to get it on your own. 4:14 Today we re talking to Kate Lister, co author of Undress for Success. How is working from home making things easier or more difficult for managers and companies? Well the world is changing and US companies could save over half a BILLION dollars a year if more people teleworked. How do you determine whether your job could be done at home? 6:54 Federal employees in the US are mandated now to work at home if they can which is no big surprise, a lot of them have been phoning it in for years .. the cost of setting up a telecommuter can be $300-$2500 dollars versus the costs of keeping an office for them. 10:30 If you re not crazy about the idea of being out of the office, here s a question for you- Do you see your boss everyday now? Probably not. There are real concerns though. What are the things companies and individuals need to think about. Fundamental to this is very precise metrics for success. Once you ve set the metrics, get the heck out of their way. 14:00 Home Shopping Network learned they can increase customer satisfaction and reduce turnover by having people work from home. 15:50 Okay, if you are a people person, it s hard to work from home. Kate is a nice person but apparently highly anti-social . some of us need to get out of our 4 walls. MySQL is an amazing example of the entire company working remotely. I also feel better about going to Caribou Coffee just to sip coffee and stare at my laptop even though that s what I do at home. I m still around people. 21:40 Developing a routine is important. What works for you works for you. I need to put on my big boy clothes . others don t. You also need to manage the family- Kate tells a story about a mom and a tiara that will leave some serious scars on those kids. 23:48 The dark side of working from home is overworking. How do you set limits and what s the role of the manager in helping their people set limits that make sense, even while benefitting from the extra work? And what are the legalities? 27:40 It takes planning for a company to put together a teleworking program. Security is frequently over-analyzed but it s important . remember, if you re a moron at work, you re not going to get smarter working from home. Kate s Resources Her book Her website check it out Managing Telework by Jack Nilles Free Agent Nation Daniel Pink The Future of Work- Thomas Malone Don t let the weasels get you down!
also in: General Podcast Business Careers Management Marketing Education Training Audio Cranky Middle Manager Kate lister Management Middle manager Remote teams Telecommuting Telework Undress for success Wayne turmel
The Cranky Middle Manager Show #187 Greater Than Yourself with Steve Farber
from TPN :: The Cranky Middle Manager Show on April 09, 2009
Duration: 1775
Duration: 1775
Today Wayne Turmel talks mentoring, growing employees and helping your team become Greater Than Yourself with author Steve Farber. Also we talk about the world s greatest mentoring streak, and a bad writer gives good advice. The one and only Steve Farber makes his return visit to the show. Don t forget to visit www.crankymiddlemanager.com and sign up for our newsletter and www.greatwebmeetings.com to help your team use web presentations more effectively. Show Notes 0:00 Welcome to the 187th episode of the show. Today we talk about the part of the job we all appreciated from our managers and seldom get to do for our folks . mentoring and helping them become greater than ourselves . We dedicate this show to an amazing streak, Socrates to Plato to Aristotle to Alexander the Great and then it all comes to a screeching halt. 3:05 The quote of the week is from Edward Bulwer Lytton, godawful novelist but a smart guy. How are you inspiring your team to learn and excel??? 4:00 Welcome Steve Farber back to the show. (Hear his first interview here) His new book Greater Than Yourself is a good excuse to have him back. Check out the website to see how fact and fiction blend, but the deal is that coaching is not nearly enough. Can we help people be greater than we are? Why don t we spend more time on mentoring and coaching? Our job is to help people be better at whatever they do than we are. 8:10 The system is called GTY . which is not GTD but it s pretty darned good on its own. The system has three tenets: Expand yourself Give yourself Replicate yourself 10:30 What do we have that others want to surpass? When we tell ourselves that we aren t worthy, it s a convenient lie to relieve us of responsibility. This whole process starts with taking stock of your resources. What do you do better than most people and be honest. 14:40 Your ability to grow and expand your knowledge is critical to helping others. The more resources you have, the greater your competitive advantage. The purpose of expanding your knowledge is to give it away. 17:43 Replicate yourself , does not mean creating clones and make everyone do things the way you do. Everyone should have a GTY project and they should have one and so on and so on. 20:07 You can watch Steve s GTY project in real time on his website, which is very cool. The beneficiary is Tommy Spaulding. Pat Lencioni (hear his Cranky interview here) and Matthew Kelly (his show is here) are part of this process as well. 24:30 How is this different than traditional mentoring? Mentoring has limitations built in since it s a program or system . It s also more than the Golden Rule. Don t let the weasels get you down!!
also in: Audio Business Careers Cranky Middle Manager Education General Greater Than Yourself Leadership Management Marketing Mentoring Podcast Steve Farber Training Wayne turmel

















