People do not always get along, so dealing with conflict is part of any job. And as often as not, work disagreements get resolved as much as in informal discussions in the hallway, as they do in the conference room. So, in this two-part series on resolving conflict, we’ll be studying useful ...

In today’s Business English Podcast episode, we’ll be looking at closing down and summarizing your presentation. As we mentioned a while back in BEP 101 (Click this link to listen to the podcast), a strong introduction is important to give your audience a reason for listening. Similarly, a ...

In the previous episode (BEP 28) of this 2 part series, we looked at expressing agreement. We practiced four ways of agreeing: Using standard phrases, using synonyms, giving an example and making a general comment. In this Business English Podcast, we’re going to focus on disagreement. We’ll ...

Today we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision. Be sure to vote in ...

This Business English podcast is the part of a two-part series on making, rejecting and accepting suggestions. In the first episode, we looked at how to make suggestions. In this episode, we’ll cover appropriate ways to reject and accept suggestions. Accept means to agree to a suggestion and ...

In the final episode of our three-part series on supporting your position in meetings, we look at language used to make your statements more persuasive. Jack is going to summarize his proposal for the move to Costa Rica and hopes to get a final recommendation on the outsourcing project to present ...

In this Business English Podcast we take another look at the language used to suggest and discuss ideas in meetings and teleconferences. We’ll also provide further language for diplomatic disagreement and agreeing action points at the end of the meeting. The teleconference is run by Jim as a ...

In this intermediate Business English Pod episode, we look at ways to give and ask for opinions. We’ll be looking at the formal (or careful) language often used in meetings, as well as the more informal (or direct) language used in casual discussions. This episode is the first in a regular ...

This is the first in a two-part Business English Podcast series on clarifying. To clarify means to make clear. Today we’ll look at phrases and skills for clarifying what was said. For example, “I didn’t quite catch that. Could you say that again?” This is useful when you don’t hear ...

In this Business English Podcast we’re going to listen to a teleconference between the head office management of a US guitar manufacturer and the manager of their new Latin American plant. The main language we are featuring today is what we call “diplomatic language”. Diplomatic ...

In this two-part Business English Podcast series, we will be looking at the vocabulary used when traveling by air, and proper and polite forms of making and answering requests. In this episode, our traveler Robert is arriving at the airport to fly from Sydney Australia to Nice, France. But he ...

This is an intermediate level podcast on opening a telephone call and a leaving message. If you want to get a copy complete telephone alphabet, follow this link: an idea for a podcast episode or a comment on an existing show? Email us your thoughts at: BusinessEnglishPod@mac.com Thanks for ...

Our news story today is about the changes in management style taking place around the world. After you listen to the story, we’ll explain some of the new vocabulary and provide further examples of how they can be used. Have an idea for a podcast episode or a comment on an existing show? Email ...

Today’s intermediate Business English Podcast is part of a two-part series on making, rejecting and accepting suggestions. In this episode, we’re focused on the language used to introduce your ideas and make suggestions. The dialog takes place at a sports shoe company called Stratos. You’ll ...

Video Vocab is a weekly videocast featuring useful Business English words and terms. You can use Video Vocab to expand your Business English vocabulary and practice your pronunciation. Our first series features 7 commonly used Business English words related to “projects” and ...

In this Business English Podcast we’re going to look at the language used for more direct requests, when our traveler and a ticket agent discuss new travel plans due to a missed connecting flight in Paris. It might be helpful to first listen to first episode in this series (BEP 25), to hear the ...

Download BEP 49 INT - Softening Negative Replies (Part 1)This is the first in a two-part series on softening negative replies - saying “no” politely. “No” is one of the strongest words in any language. Because it carries so much force, “no” is hard to say politely. Yet giving a negative ...

Today, we’re launching a new video podcast series: Email Tune-up Each video will feature a review of a real-life email from one of our members. After reviewing the background and contents of the email, we’ll then see what improvements we can make by analyzing the writing according to 3 ...

People do not always get along, so dealing with conflict is part of any job. And as often as not, work disagreements get resolved as much as in informal discussions in the hallway, as they do in the conference room. So, in this two-part series on resolving conflict, we’ll be studying useful ...

This is the in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (that is, too much) of the work in his ...