Festival patrons endured up to four hours under the sun with little information from poorly briefed staff members as to when the next shuttle bus would arrive to take them from the parking lot to the festival site. Seen in this video is the queue that snakes and wraps around a lumber storaage yard called "Poleyard," in which one stressed and undiplomatic security chief (in black unifrom) issued orders of the to-do's and the not-to-do's to volunteer staff and guests alike and, eventually, the reemergence of buses ....
