Today was the launch of the iPhone 3G and the 2.0 software. Large groups of people lined outside the Apple Stores quickly before the 8:00 AM sale time. AT&T got involved in the activation process and decided they wanted all customers' purchases to be activated in-store. Instead, the servers weren't ready for the demand. Transactions couldn't be handled, and a 10-15 minute process turned out to be twenty minute to an hour per customer. I eventually got my iPhone untouched by the Apple employees, ready for me to take home and activate. This is the process...
