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Beach Walk 660 - Customer Service Give & Get   July 10, 2008


Video from Beach Walks with Rox
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iPod | Phone | 4:20 | To Embed or Email: click photo, then "i", then "Share." Founder of Alltop.com Guy Kawasaki was in town and we had a wonderful impromptu meetup, organized by friends Neenz Faleafine and Ryan Ozawa. One of the striking things is how committed Guy is to delivering consistently high quality blog posts to his thousands of readers. Yet he shared with us some challenges he is facing, wanting genuine feedback from his readers. On the other hand, we had some not so good service on a recent trip. Instead of writing a pure rant, I took my time to write up a number of suggestions that I would love to see implemented to improve these types of situations in the future. Hawaiian word: Lawelawe: to serve Join us at The Reef for discussion, Reef Radio, and occasional live streaming. Support us by buying your own copy of our Beach Walks Theme music. Please check out our Blogroll page with many more links to our friends' web sites.

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