BEP 22 - Telephoning: Handling Enquiries and Technical Problems

Today we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

Be sure to vote in this week’s listener poll on the website and stay tuned for a sneak peak of our new video series coming this weekend.

Thanks for listening!